1. Introduction
Sharp Detailing Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt-outs
Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors who help us deliver services such as SMS and email delivery platforms, customer support tools, scheduling software, and analytics providers. These providers may only use your information to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or to protect the rights, safety, and security of Sharp Detailing Inc., our users, or others.
Business Transfers
If Sharp Detailing Inc. is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service or technical support) is permitted. All other use case categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt back in.
Email Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link included in each email.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Sharp Detailing Inc.
Address: 6517 N Idlewood Drive, Coeur d’Alene, ID 83815
Phone: 208-568-0374
Email: [email protected]